Sunday, February 1, 2015

Teaching adults the top ten tips from facilitator



1. Make personal contact with people as they enter the room.
2. Substitute the word and for the word but whenever possible. (Example: You made a very good point, and it seems others disagree with you)
3. Lean into the group when the discussion gets heated. Is’s a sign of respect and confidence.
4. Ask for suggestions from the group in answering difficult questions.
5. Use posiive non-verbal skills when listening to participants.
6. Walk around the room as much as possible when participants are engaged in discussion.
7. Monitor the group carefully to gauge energy levels. Call for breaks when you sense lagging attention.
8. Use participants’ names as often as possible.
9. Make it clear through examples and language that you respect the intelligence of group members.
10. Establish from the start what kinds of discussion and issues are unrelated or inappropriate for the session.

Adapted from:
Chamey, C and Conway,K (1998)

The Trainer’s Tool Kit, AMA, New York

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